The Expanding Role of Private Security in Policing Gaps

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Octavia Egeonu talks with Michael Igo, The Expanding Role of Private Security in Policing Gaps

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As police departments across the U.S. struggle with staffing shortages and rising public safety concerns, private security guards are increasingly stepping in. However, while they can help deter crime and provide surveillance, they are not a substitute for law enforcement. The effectiveness of private security in reducing crime remains unclear, and the lack of training and regulation raises concerns.

The Growing Demand for Security Services

In many cities, businesses and local governments are hiring private protection to fill the gaps left by understaffed police departments. The number of security guards in the U.S. surpassed police officers by 2021, reflecting the growing reliance on private firms.

  • Beverly Hills, CA: Hired private security to combat retail theft.
  • Santa Monica, CA: Launched a security pilot program to address crime and homelessness downtown.
  • Fairfax, VA: Deployed private guards to patrol parks and business districts after concerns about rising theft and loitering.

READ: 2024 Annual Guarding Report: Adapting to Evolving Security Challenges

Even some state governments are encouraging private security. New Mexico Gov. Michelle Lujan Grisham has proposed tax rebates to help businesses hire security guards to combat theft.

Challenges of Private Security as a Crime Prevention Tool

Despite the rising use of security guards, their effectiveness in reducing crime is uncertain. Studies on their impact are limited, and concerns remain about training, oversight, and legal limitations.

  • Hiring Challenges: Security firms struggle with staffing, and guards often leave for slightly higher pay elsewhere.
  • Limited Authority: Security guards cannot make arrests (except for citizen’s arrests) and are expected to call the police rather than intervene.
  • Training Gaps: Most security guards receive far less training than police officers. Armed guards carry guns but lack access to non-lethal options like tasers or pepper spray.

Ben Grunwald, a Duke University law professor, notes that some former police officers who become security guards have disciplinary records, raising concerns about accountability in the private protection industry.

Balancing Presence and Public Expectations

Security guards can act as deterrents and assist law enforcement by providing detailed crime reports, surveillance footage, and suspect descriptions. However, their presence can also lead to confusion.

  • Residents and business owners may expect them to intervene like police officers.
  • Guards may lack proper de-escalation training, making use-of-force situations riskier.
  • Unarmed security officers often have minimal qualifications, leading to inconsistent performance.

Santa Fe launched a program to address non-criminal disturbances, such as homelessness and aggressive panhandling, rather than serious crimes. While it has helped reduce unwanted behavior in tourist areas, officials acknowledge it does not solve underlying social issues.

The Future of Private Security in Public Safety

As demand for contract security grows, governments and businesses must address key challenges:

  • Establishing clear roles and expectations for security personnel.
  • Improving training and oversight to ensure professionalism and accountability.
  • Balancing private security investments with public safety initiatives to ensure equitable policing.

Gov. Lujan Grisham’s tax credit proposal could help small businesses afford security services, making safety measures more accessible beyond high-income areas.

While private security can support law enforcement, it is not a replacement. Better coordination between police and security firms will be essential to ensuring effective, ethical, and legally sound crime prevention strategies.

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2 Responses

  1. Sorry confused why security cannot carry non-lethal such as O/C and taser. We do all day long, certified. Trained and legally.

  2. Security Industry Veteran Review: As someone who has spent over 30 years in the security profession, this article hits a crucial point — private security is being called upon more than ever, but the industry still lacks the consistency, oversight, and training necessary to meet rising expectations. While security officers can serve as a visible deterrent and provide valuable intel to law enforcement, they are not — and should not be — seen as a replacement for trained police officers.

    The growing demand for private security highlights a national gap in public safety, but the article rightly points out the risks: inadequate training, unclear authority, and the absence of standardized regulation. If we want private security to play a meaningful and respected role in modern safety strategies, we must invest in training, define professional standards, and foster real partnerships between law enforcement and security teams.

    In short — presence without preparedness is a recipe for liability, not safety.

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