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GRTC is launching a new public safety initiative to enhance security on its buses, improve rider protection, and increase surveillance at transit stops across the city.
Why It Matters
The effort includes armed security guards patrolling transfer stations and along the Pulse line to address safety concerns following an increase in behavioral disruptions on buses.
READ: Companies Compete for $7 Million Kern County Security Contract
Addressing Rising Security Concerns on Buses and at Stops
Recent violent incidents have raised concerns about public safety on GRTC transit. Last year, a 33-year-old man was shot and killed while waiting for a bus outside City Hall. A 16-year-old was shot in the leg while riding a bus, and three people were stabbed in separate incidents at bus stops.
In response, GRTC has introduced two key safety programs to improve security for riders.
New Measures to Increase Security on Buses and at Stops
- Public Safety Officers (PSOs)
- Armed security professionals contracted through Allied Universal Security Services.
- Trained in specialized safety protocols, including de-escalation techniques.
- Primarily stationed at major transfer points, including the Downtown Transfer Station and the Pulse BRT line.
- Will work alongside local law enforcement when needed.
- Public Safety Ambassadors
- Unarmed GRTC employees assigned to ride buses and assist passengers.
- Trained in customer service, first aid, and de-escalation techniques.
- The first group has completed an eight-week training program and will begin work soon.
Building a Safer Transit System
By combining security on buses and at stops with customer service-focused ambassadors, GRTC aims to create a safer and more welcoming transit environment.
