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Legal Troubles Mount for Andy Frain Services After Texas State Fair and Mayfair Mall Controversies
A security company already facing public scrutiny after a disturbing K-9 incident at Mayfair Mall is now entangled in another serious legal battle—this time tied to a shooting at the 2023 State Fair of Texas. Andy Frain Services, the company in question, has been accused in a recently filed lawsuit of failing to prevent a gunman from entering the fairgrounds, resulting in multiple injuries.
The lawsuit, filed in January 2025 in Dallas County Court, alleges that the company’s security protocols and staff training were insufficient to prevent the violent incident, which left three people injured, including plaintiff Andrea Araujo.
Shooting at the Fairgrounds Sparks Lawsuit Over Lax Security Measures
According to the lawsuit, Cameron Turner, the man charged in the October 2023 shooting, managed to bring a firearm into a densely packed food court at the State Fair of Texas. A Dallas Police arrest report states Turner opened fire in the crowd, injuring Araujo and two others before being arrested at the scene. He is scheduled to stand trial in June.
Araujo, who was working as a janitorial staff member at the fair, was struck in the back by a bullet. Her legal team now claims that Andy Frain Services and its subcontractor were grossly negligent in their failure to detect Turner’s weapon and prevent the shooting. The complaint alleges a series of breakdowns in basic security procedures.
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“Did grossly negligent security personnel wave through the Defendant Shooter after the GXC instruments alerted them? There is no video,” the lawsuit questions. It continues, “Did an acquaintance of the Defendant Shooter wave him through? There is no video. Were employees properly monitoring the GXC instruments that missed the weapon? There is no video.”
The lack of security footage and failure to properly monitor entry checkpoints are key elements in the case, which also questions the adequacy of staff training and equipment oversight.
A Life-Altering Moment for a Fair Employee
Araujo’s legal filing includes an emotional account of the physical and psychological toll the shooting has taken on her life. Described as someone simply doing her job—keeping the fairgrounds clean—Araujo is portrayed as a victim of security failures beyond her control.
“When the bullets hit her in the back, she fell to the floor, dropped her broom, and prayed that she wouldn’t die before getting to say goodbye to her husband,” the lawsuit reads. Despite her serious injuries, Araujo and the other two victims survived the shooting.
The lawsuit aims to hold the security company accountable for what Araujo’s lawyers characterize as a series of preventable mistakes that culminated in life-altering injuries.
Mayfair Mall K-9 Incident Adds to Company’s Mounting Legal Woes
This is not the only legal issue facing Andy Frain Services. The company is also the target of a separate lawsuit filed by Amirah Walls, a Milwaukee woman who became the subject of viral videos showing her being bitten by a security K-9 at Mayfair Mall on March 28.
Footage from the incident shows the K-9 latched onto Walls’ ankle for over 45 seconds while its handler, Malcolm Ingram, struggles to regain control. Walls’ legal team filed a lawsuit on Monday against Ingram, Andy Frain Services, and the property management company operating the Wauwatosa mall.
Walls claims she was trying to defend herself during a physical altercation with other shoppers when Ingram intervened. According to a Wauwatosa Police report, Ingram admitted to dropping the K-9’s leash during the confrontation—an action that directly contradicted standard industry protocols.
“Industry standards dictate that a K-9 handler must maintain physical control of the leash at all times during engagements and should never multitask in a high-conflict scenario,” said Walls’ attorney B’Ivory LaMarr in the lawsuit. “Ingram’s actions violated these standards and reflect negligent training and supervision by Defendants.”
Ingram has reportedly been fired in connection with the incident. He acknowledged the lawsuit when contacted via text but declined to provide further comment.
Silence from Security Firm Raises Concerns
Despite the seriousness of both incidents and the attention they’ve drawn, Andy Frain Services has remained publicly silent. The company has not responded to multiple requests for comment regarding either the Texas State Fair shooting or the Mayfair Mall K-9 incident.
The absence of a public statement leaves many questions unanswered, particularly as both lawsuits center on claims of negligent training, oversight, and basic security procedures—core functions of any security firm.
As legal proceedings unfold, the outcomes could significantly impact the company’s reputation and future in the private security industry. Both lawsuits shine a light on the critical importance of accountability and rigor in security operations, especially in high-traffic public environments.
The Bigger Picture
The dual controversies involving Andy Frain Services illustrate growing concerns over the effectiveness and reliability of outsourced security teams. From missing weapons at event entrances to mishandled K-9 engagements, both lawsuits suggest a pattern of behavior that could point to deeper operational flaws.
For those in the industry and the public at large, these incidents serve as a stark reminder that robust security isn’t just about presence—it’s about training, supervision, and strict adherence to professional standards.
3 Responses
I have questions regarding the security posture of the team. Were they expected to search all fairgrounds visitors using wands or hands-on? Were there walk through metal detectors? Everyone who has ever been to a fair knows that you can’t properly secure it cost effectively. It would take a ridiculous amount of manpower to make sure no one is sneaking in.
Weapon detectors at gate