Lack of sales and marketing skills is the biggest threat to startup success, new report shows

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NatWest Business is committed to supporting a diverse range of business customers across England and Wales, from innovative start-ups to established small and medium-sized enterprises (SMEs). As part of NatWest’s comprehensive banking services, it helps customers at every stage of life — whether opening a student account, buying a first home, setting up a business, or planning for retirement.

For start-ups, NatWest offers straightforward, accessible banking solutions designed to simplify launching and running a new business. This includes easy account opening, cost-effective banking, and expert guidance to empower entrepreneurs to take confident first steps.

For growing and established SMEs, NatWest provides an extensive suite of business current accounts, lending options such as loans and overdrafts, and digital tools that integrate with popular accounting software. These services enable businesses to manage cash flow efficiently, access flexible financing to support expansion, and streamline operations with user-friendly technology.

Additionally, NatWest offers specialist sector knowledge in key industries like manufacturing and technology, alongside dedicated entrepreneurial support. One key initiative is the NatWest Accelerator, which provides high-growth potential businesses with tailored mentorship, networking opportunities, and access to expert advice to accelerate their development and success.

Committed to building lasting partnerships, NatWest Business combines specialist advice and proactive support with innovative digital solutions, all aimed at helping businesses take action and succeed in a dynamic marketplace.

Discover more about how NatWest Business can help businesses grow at www.natwest.com/business.

About Mettle by NatWest

Mettle is one of NatWest’s business bank accounts, giving everyone the financial empowerment to work for themselves. It’s built for contractors, freelancers, and small businesses.

Mettle is recognised as a leader in the digital banking sector, recently winning the Best Business Bank Provider at the prestigious British Bank Awards. Mettle also made a notable debut in the CMA Service Quality Survey in 2025, where it ranked second overall in the league table for service quality in its first year of inclusion.

Customers can apply for a UK business account with a unique sort code and account number in minutes. The account provides essential digital features for cash flow management, including the ability to create and send customised invoices and seamlessly connect with popular accounting software. Customers can also access dedicated support via an in-app chat feature that connects them to real people.

The Mettle platform includes easy-to-use bookkeeping and tax-related tools. This is further enhanced by offering all customers free, full access to FreeAgent accounting software, provided they make at least one transaction per month.

Mettle is driven by a diverse and integrated team of engineers, product managers, and analysts, leveraging the latest technology to continually enhance the user experience. Mettle remains committed to developing features that help customers find the financial empowerment to turn their professional passion into a genuine opportunity.

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